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En Passant
Service Design
UX/UI Design
Product Design
Traditional parcel delivery is increasingly reaching its limits in urban areas and placing a heavy burden on infrastructures. En passant is a digital service for urban parcel delivery. It interconnects the routes of passenger transport with those of parcel transport to make deliveries more efficient and user-friendly - and to protect the environment.
The basic idea is to no longer deliver to the recipient at a stationary location, but to integrate him or her into the parcel delivery process on a mobile basis. The recipient picks up his or her shipments on the move, for example when changing trains at the subway station or in the evening at the gym.
Use of the real-time location. Orders are passed on the way.
Linking time and location data. Orders are delivered along everyday routines.
Access to location data. Orders are delivered only to linked locations.
Within a mobile app, users can link their e-commerce accounts and specify the preferred method of delivery - the more data shared, the closer the delivery will be. At the same time, the app serves to securely remove the packages from the pop hub.
The pop hubs offer space for packages in all common sizes. The open design saves weight and allows insight to the deliveries for the users. They can be flexibly placed at stations as needed.
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